Payment Policy

We accept secure online payments through major payment providers, including:

Credit cards (Visa, Mastercard, American Express)
 Other payment methods displayed at checkout

All available payment options will be clearly shown during the checkout process.

Payment Requirements

Full payment must be completed at the time of purchase.  
Orders will not be processed or shipped until payment is successfully received.  
If payment is declined or unsuccessful, the order will not be confirmed.  
All prices and transactions are processed in USD (United States Dollar).  
If your payment method uses a different currency, your bank or payment provider may apply exchange rates and additional fees.

Payment Security

All transactions are encrypted using secure SSL technology.  
Payments are processed through trusted third-party payment gateways.  
tiensiva does not store full credit card details on its servers.  

Billing Information

Customers are responsible for providing accurate billing details, including:

Cardholder name  
Billing address  
Contact information  

Incorrect or mismatched billing information may result in payment failure or order delays.

Order Verification

For security purposes, some orders may require additional verification. This may include:

Confirmation of payment details  
Identity verification in certain cases  

If verification is required, processing may be delayed until confirmation is completed.

Taxes and Additional Charges

Duties and import handling fees are **included in the product or shipping price.  
Customers will not be charged additional import duties or hidden fees by tiensiva after checkout.  
Applicable sales tax will be calculated at checkout based on your location.

Refunds

Refunds are processed according to our Refund & Return Policy:

Refunds will be issued to the original payment method.  
Processing times may vary depending on your payment provider.

Fraud Prevention

To protect customers and prevent unauthorized transactions, tiensiva reserves the right to:

Cancel or refuse orders identified as high-risk.  
Limit transactions suspected of fraud.  

Customers will be notified if such actions are taken.